Consumers lament as DisCos increase prices of prepaid meters
November 11, 2024
Telcos renew push for tariff hike, others
Mobile network operators (MNOs) have renewed the push to hike the end-user tariff of telecom services in the country, citing high cost of doing business.
They urged President Bola Tinubu to cancel the recently suspended 7.5 per cent Value Added Tax (VAT) imposed on automotive gas oil (AGO), which is the major fuel for powering the telecom sector in the absence of reliable energy from the national grid.
The MNOs, acting under the aegis of Association of Licensed Telecoms Companies of Nigeria (ALTON), in a submission to the House Committee on Communication in Abuja, said while other sectors have increased charges, telecom has not.
Chairman of the group, Gbenga Adebayo, said the cost of doing business had risen sharply in the preceding months due to several factors impacting businesses, including macroeconomic headwinds such as inflation, currency devaluation; sustained difficulty in accessing foreign exchange (forex) at an affordable rate; rising energy costs; the rising cost of securing telecoms facilities and field personnel in the face of worsening insecurity and many others.
“Notwithstanding the foregoing, the pricing regulatory framework has not been reviewed to account for changes in macroeconomic conditions and reflect current cost profile of operators.
“As such, ALTON’s members are unable to price services at a sustainable rate.
“Consumer prices in other sectors have seen a steep rise over the last six years as they adjust to reflect macro-economic realities. However, telco prices have remained flat and even declined. Contrary to the price trends in other sectors, telcos have had to adjust for the macroeconomic headwinds by an increasing erosion of margins; other highly regulated sectors such as power and insurance have implemented price increases over the last year.
“Insurance prices have risen 200 per cent with power raising prices by over 40 per cent. Telecommunications is the only sector that has not experienced a pricing regulatory framework review raising prices notwithstanding local and global macroeconomic realities,” he said.
According to Adebayo, not only has this impaired investor confidence and depleted available investible funds necessary to optimize infrastructure for improved service delivery, it also threatens the very sustainability of the sector’s operations.
He urged the Committee to drive the partnership with key stakeholders such as the Office of National Security Adviser (ONSA) to secure executive and legislative action on the declaration of telecoms infrastructure as Critical National Infrastructure (CNI) and criminalization of malicious site sealing, access denials, and willful/negligent destruction of telecommunications infrastructure.
This, he argued, could be done either by an Executive Order or relevant amendment of the Cybercrimes Act. He recalled that an attempt was made by the immediate past National Security Adviser (NSA) to secure Presidential approval for an Executive Order (EO), and requested the Committee to ‘respectfully liaise with the current NSA to bring to fruition the EO on CNI’.
He sought sensitisation and advocacy for state governments’ adoption of the harmonized RoW charge of N145/Linear Meter approved by the National Economic Council in 2019; collaborate with the Presidential Committee on Fiscal Policy and Tax Reforms to definitively address the perennial incidence of multiple taxation in the Nigerian telecommunications sector including the elimination of the currently suspended excise duty on telecoms services.
Speaking on the punitive diesel cost and its impact on operations cost, he said ALTON is pleased and commends the recent Federal Government’s announcement of the suspension of the 7.5per cent VAT on diesel price for the next six months.
“This is a welcome development coming from the fact that in August 2023, we were paying, on average, N854.32 per liter, compared to the lower cost of N786.88 per liter recorded in the same month of the previous year. The 7.5per cent VAT on diesel has pushed pump prices to N900 at least and N950 at the maximum across Nigeria as at today.
“The impact of this increase is dire for telecommunications operations, particularly for our members in the colocation segment. The 300per cent increase in diesel cost which was implemented at the beginning of the year, humongous indebtedness in the industry, lack of access to and increased rate of foreign exchange to service their operations, dire levels of insecurity across the country with increased theft and damage to our members sites, have all prevented our members from running their business efficiently and profitably.
“This new challenge of the introduction of the 7.5per cent VAT will not only further impact our members operating capital, but it will also erode their profit margins, discourage investments, stifle growth, result in loss of employment and ultimately dovetail in a progressively reduced GDP,” Adebayo told the lawmakers.
While commending President Tinubu for granting the six month grace, he said it will be better to make it permanent by directing an indefinite suspension of the 7.5per cent VAT beyond the six months already granted. “The impact on the industry and the economy will be positively felt by all,” he said.
He also highlighted the refusal of the Federal Capital Development Authority (FCDA) to Grant Build Permit for Infrastructure roll-out as a major concern of the industry.
“The provision of telecoms service in the Federal Capital Territory (FCT) Abuja has been hampered by the refusal of the Federal Capital Development Authority (FCDA) and Abuja Metropolitan Management Council (AMMC), to grant permits to our members to build sites. Despite concerted engagement, FCDA has maintained that due to the need to maintain the Abuja Master Plan, it will not grant approval to our members to build new sites in the Federal Capital Territory, Abuja. Telecom services depend on terrestrial infrastructure and without these infrastructure in place, the quality of services cannot be guaranteed.
In view of the huge investment towards deployment of telecoms infrastructure in the FCT, our members are indeed concerned about this development, given its significant impact on their ability to meet regulatory obligations and consumer expectations in the FCT. Given its position as the seat of government and host to several key functionalities of Government, with an ever-increasing population, our members have been unable to match infrastructure deployment with the growth patterns and on-ground requirements of the FCT. This is evidenced by unsatisfactory service reception within locations in the FCT, resulting in dropped calls and complaints of unsatisfactory service experience the Telecommunication infrastructure Service Providers (TSPs) as well as Mobile Network Operators (MNOs) have been putting in concerted efforts to bridge the gaps in Quality of Service (QoS).
“Despite concerted efforts of our members to address the coverage requirement gaps through optimization and other short-term measures, these coverage gaps exist of the view that FCDA and AMMC’s current position will not in the long-term enable us to provide the desired Quality of Service (QoS) levels in the FCT.
“While we understand that AMMC may have justifiable basis for its decision to put the granting of permits and approvals on hold as stated in its circular, we also believe that there should be a possibility of working out a solution that will enable our deployment of required telecommunication infrastructure within the FCT- without prejudice to the masterplan,” he said.
He said ALTON respectfully states that without adequate infrastructure deployment, the provision of required levels of telecommunications services within the FCT cannot be guaranteed. We therefore respectfully invite you to use your good office to liaise with the FCDA to agree and authorize suitable locations for new sites built by our members.
“The House Committee on Communications should as a matter of urgency intervene so that permits can be issued to our members to deploy infrastructure to cater for the communication needs of the FCT and its environs.”